Ambetter Broker Support Teams

Date: 04/03/20

At Ambetter we provide our brokers with the support they need to best serve their clients. Ambetter has two broker support teams available to answer questions on a wide range of topics including information about Ambetter health plans, commissions and your clients’ enrollment status. The list below highlights the services provided by each of our teams.

Contact Broker Sales Support for:

• Research member inquiries 
  • Enrollment status 
  • Paid to dates 
  • ID card requests 
• Commissions information
  • Statement requests 
  • Research commission discrepancies 
  • Electronic Funds Transfer (EFT) enrollment assistance 
• Broker web tool support 
  • Education on broker web tools 
  • Password resets 
  • Troubleshooting (i.e.- missing members, web tools not working properly) 
• Find a Provider assistance 
• Broker demographic changes 
• Contracting follow-up 

Contact your Sales Representative for:

• Currently appointed Agency looking to contract new agents 
• Education of the commission structure and bonus programs 
• Product training and training new agents on Ambetter tools 
• Marketing collateral request 
• Open Enrollment planning and strategic development 

Broker Sales Support is available by calling 1-855-700-7985, option 2 or by sending questions and requests via email to AmbetterBrokers@centene.com.

Contact an Ambetter Sales Representative at 1-855-700-7985, option 3 or by email at AmbetterSales@centene.com.