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Health Care Help for Members Affected by Hurricane Helene

Date: 09/27/24

Ambetter From Peach State Health members affected by Hurricane Helene, please know there are services available to help you. 

Starting September 30, 2024, Ambetter Health will temporarily stop canceling or non-renewing policies due to unpaid premiums for members in the counties of Appling, Atkinson, Bacon, Baldwin, Ben Hill, Berrien, Bleckley, Brantley, Brooks, Bryan, Bulloch, Burke, Camden, Candler, Charlton, Chatham, Clinch, Coffee, Colquitt, Columbia, Cook, Echols, Effingham, Emanuel, Evans, Glascock, Glynn, Hancock, Irwin, Jeff Davis, Jefferson, Jenkins, Johnson, Lanier, Laurens, Liberty, Long, Lowndes, McIntosh, Montgomery, Pierce, Putnam, Richmond, Screven, Taliaferro, Tattnall, Telfair, Tift, Toombs, Treutlen, Turner, Ware, Warren, Washington, Wayne, Wheeler, Wilkinson, and Worth affected by the hurricane, and this will remain in effect until October 31, 2024.

Ambetter Health will also temporarily stop canceling or non-renewing policies due to unpaid premiums for members in the counties of Baker, Calhoun, Clay, Clayton, Cobb, Crisp, Decatur, DeKalb, Dodge, Dougherty, Douglas, Early, Fayette, Fulton, Grady, Gwinnett, Henry, Jasper, Lee, McDuffie, Miller, Mitchell, Pulaski, Quitman, Randolph, Rockdale, Seminole, Terrell, Thomas, Twiggs, and Wilcox until October 16th, 2024.

We also want to make sure you can still get your medicines and health care during this time.

Get Nurse Advice or Crisis Help Anytime

We know storms can be stressful. Our Nurse Advice and Crisis Line is available 24/7, and it's FREE. You can call 1-877-687-1180 (TTY 1-877-941-9231) anytime, day or night for help with:

  • Medical questions or finding urgent care.
  • Crisis support or help finding mental health care.

Getting Non-Emergency Care

We know that health care providers in your area may also be affected by the storm. During the recovery period, getting care in your doctor’s office may not be an option.

If you evacuated from your home and need help finding a provider near you, call us at 1-877-687-1180 (TTY 1-877-941-9231), Monday – Friday,8 a.m. to 8 p.m. EST or visit the Ambetter Guide.

We may take more steps to help you get the care you need, depending on how long extra help is needed.

If you need help after the storm, we are here for you. Call Member Services at 1-877-687-1180 (TTY 1-877-941-9231).

Stay safe!