Statement of Non-Discrimination | Ambetter Insured by Celtic

 

Statement of Non-Discrimination

Ambetter of Illinois is insured by Celtic Insurance Company, which is a Qualified Health Plan issuer in the Illinois Health Insurance Marketplace. Celtic Insurance Company complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex. The notice of non-discrimination from Celtic Insurance Company is available at AmbetterofIllinois.com. This is a solicitation for insurance. ©2024 Celtic Insurance Company, AmbetterofIllinois.com. All rights reserved. If you, or someone you’re helping, have questions about Ambetter of Illinois, and are not proficient in English, you have the right to get help and information in your language at no cost and in a timely manner. If you, or someone you’re helping, have an auditory and/or visual condition that impedes communication, you have the right to receive auxiliary aids and services at no cost and in a timely manner. To receive translation or auxiliary services, please contact Member Services at 1-855-745-5507 (TTY 1-844-517-3431). If you believe that Celtic Insurance Company has failed to provide these services or discriminated in another way on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex, please contact the 1557 Coordinator by electronic mail to SM_Section1557Coord@centene.com, by postal mail to P.O. Box 31384, Tampa, FL 33631, by fax at  1-866-388-1769 or by phone at 1-855-577-8234 (TTY 711). You may file a civil rights complaint directly with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf, by postal mail at 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201, or by phone at 1-800-368-1019800-537-7697 (TDD). Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.